Help centre

You can contact us by email. Avoid asking for support on forums or social media because we might not read it.

If you're reporting a bug, please provide instructions for how we can reproduce the issue.

This site has the following requirements for browsers:

• It has to be an up-to-date version of a modern browser like Chrome, Firefox and Safari.

• JavaScript, cookies, local storage and indexed databases must be enabled.

Here's how to make a Christmas card:

1. First, go to the homepage and click "Make a card".

2. Then choose your design by clicking on the thumbnails. Once you've chosen, click "Next".

3. Next, choose your greeting. Either type your greeting, or you can choose from the options. Once you've chosen that, click "Next".

4. After that, type in your message. When you're finished, click "Next".

5. Finally, you'll be given an image with your chosen design, greeting and message on it! Click "Share" or "Download" to share it with your friends!

Once you have created your card (see "How do I send a Christmas card?" if you need help with that), click "Print this card instead" and follow the instructions given there.

Card greetings are limited to 32 characters. But apart from that, there aren't really any limits. You can make as many cards as you like without an account, and the card messages can be as long as you want. Keep in mind that card messages longer than 300 characters might not fit everywhere.

Unfortunately, some browsers don't support file sharing. If this is the case, the "Share" button will be hidden, and if you want to share your card you'll need to download it and then share the downloaded file.

A watermark is added to some cards to try and increase the traffic to our website. We don't add it if it's a custom design or if you're printing your card out.

We've done it in the most unobtrusive way possible so it doesn't impact the quality of your card much.

If you want, you can remove it in settings.

1. First, go to the advent calendars page and choose an advent calendar you like.

2. Click on "View". You can click on "Share" if you think one of your friends might like it.

3. Every day in December, come back to that page, and click on a number to change the image. How exciting!

1. First, go to the cards list page.

2. Click " Add person" and type in the name. If you want, you can select a category. Click "Done" to add the person.

3. Keep doing that to add lots of people to your list.

4. Click the checkbox next to an item when you send them a card.

5. Click on the to edit an item, and click on the to delete an item.

The cards list is only visible to you, and it's stored on your device so we can't see it. You can see our approach to privacy if you'd like more detail.

1. First, go to the custom designs page and click "New design" and then "Painting".

2. you'll then see an editor which lets you click and drag to draw on a canvas, a bit like when you use other painting apps.

3. Once you've finished, you'll then be able to move the focal point of your design (this is used when we crop your design).

4. Then you can move the text around to show us where it will go on your design.

5. Then you enter some information about your design and you're all finished!

6. Once your design has been saved, you can go to the cards maker and send a card with your custom design.

1. First, go to the custom designs page and click "New design" and then "Stickers".

2. After that, choose a background for your design.

3. Then, use the sidebar to search for and add stickers to your canvas (on mobile you'll need to click "Add sticker").

4. You can click and drag a sticker to move it, and you can use the controls under the canvas to rotate/flip/resize the sticker or change its colours.

5. Keep doing this until you're happy with your design.

6. Once you've finished, you'll then be able to move the focal point of your design (this is used when we crop your design).

7. Then you can move the text around to show us where it will go on your design.

8. Then you enter some information about your design and you're all finished!

9. Once your design has been saved, you can go to the cards maker and send a card with your custom design.

1. First, go to the custom designs page and click "New design" and then "Upload".

2. Click the box to upload an image to the site (or you can drag and drop the file).

3. you'll then see an editor which lets you click and drag to draw on your uploaded image, a bit like when you use other painting apps.

4. Once you've finished, you'll then be able to move the focal point of your design (this is used when we crop your design).

5. Then you can move the text around to show us where it will go on your design.

6. Then you enter some information about your design and you're all finished!

7. Once your design has been saved, you can go to the cards maker and send a card with your custom design.

1. Go to the custom designs list and find the design you want to edit.

2. Click " Edit" to edit it.

3. Then you can edit what you want to. Click "Back" and "Next" to change different things.

4. Click "Next" a few times until you see that your edits are saved!

Your custom design is stored on your device so by default only you can see it. When you send cards with your custom design, your recipients will be able to see it too.

We aren't able to access your custom designs.

Your custom design is uploaded in high resolution, and the cards you make are also in high resolution. Sometimes some thumbnails are displayed in low quality to keep the site working quickly.